P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 7, Issue 2, 1997January 01, 1997 CDT
Conflict Management Interventions During a Service-Oriented TQM Program
Conflict Management Interventions During a Service-Oriented TQM Program
KEVIN WESTBROOK, G. TOMAS HULT,
WESTBROOK, K., & HULT, G. T. (1997). Conflict management interventions during a service-oriented TQM program. Marketing Management Journal, 7(2), 80–97. https://doi.org/10.63963/001c.150714