P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 12, Issue 2, 2002January 01, 2002 CDT
The Impact of Post-Complaint Satisfaction With the Salesperson, Retailer, and Manufacturer on Relationship Commitment
The Impact of Post-Complaint Satisfaction With the Salesperson, Retailer, and Manufacturer on Relationship Commitment
PHYLIS MANSFIELD, JACQUELYN WARWICK,
MANSFIELD, P., & WARWICK, J. (2002). The impact of post-complaint satisfaction with the salesperson, retailer, and manufacturer on relationship commitment. Marketing Management Journal, 12(2), 10–22. https://doi.org/10.63963/001c.150802