P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 14, Issue 2, 2004January 01, 2004 CDT
Customer Inquiries and Complaints: The Impact of Firm Response Time to Email Communications
Customer Inquiries and Complaints: The Impact of Firm Response Time to Email Communications
ROBERT MOORE, MELISSA MOORE,
MOORE, R., & MOORE, M. (2004). Customer inquiries and complaints: The impact of firm response time to email communications. Marketing Management Journal, 14(2), 1–12. https://doi.org/10.63963/001c.150851