P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 21, Issue 1, 2011January 01, 2011 CDT
Artificial Emotions Among Salespeople: Understanding the Impact of Surface Acting
Artificial Emotions Among Salespeople: Understanding the Impact of Surface Acting
WILLIAM C. MARTIN, BRIAN T. ENGELLAND, JOEL E. COLLIER,
MARTIN, W. C., ENGELLAND, B. T., & COLLIER, J. E. (2011). Artificial emotions among salespeople: Understanding the impact of surface acting. Marketing Management Journal, 21(1), 31–46. https://doi.org/10.63963/001c.150996