P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 3, Issue 1, 1993January 01, 1993 CDT
Complaint Intentions and Behavior for Products Versus Services
Complaint Intentions and Behavior for Products Versus Services
William E. Warren, Faye W. Gilbert,
Warren, W. E., & Gilbert, F. W. (1993). Complaint intentions and behavior for products versus services. Marketing Management Journal, 3(1), 12–22. https://doi.org/10.63963/001c.150635