P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 3, Issue 1, 1993January 01, 1993 CDT
Complaint Intentions and Behavior for Products Versus Services
Complaint Intentions and Behavior for Products Versus Services
William E. Warren, Faye W. Gilbert,
Articles in Vol. 3, Issue 1, 1993
Vol. 3, Issue 1, 1993
- Ethical Ideology and Its Influence on the Norms and Judgments of Marketing PractitionersSCOTT J. VITELLANUSORN SINGHAPAKDI
- Complaint Intentions and Behavior for Products Versus ServicesWilliam E. WarrenFaye W. Gilbert
- A Product-Specific Examination of Shopping Mode ChoiceVicki L. BlakneyWilliam S. Sekely
- Adolescent Purchasing Agents: Key Predictors of Frequent PurchasersJane P. WaylandBarbara J. Coe
- An Investigation of Avoidancebehavior in Mall-Intercept Market ResearchBruce D. KeillorRobert J. Sutton
- The Use of Video Direct Mail by Retail Managers: Implications for Store Image and Consumer Purchase IntentionCarolyn A. TrippKenneth E. ClowBrooks A. Freeman
- Atmospherics as an Emerging Influence in the Design of Exchange EnvironmentsRonald E. MillimanDouglas L. Fugate
Warren, W. E., & Gilbert, F. W. (1993). Complaint intentions and behavior for products versus services. Marketing Management Journal, 3(1), 12–22. https://doi.org/10.63963/001c.150635