P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 33, Issue 2, 2023January 01, 2023 CDT
The Effect of Forgiveness on Salesperson Attitudes and Outcomes: A Conceptual Framework
The Effect of Forgiveness on Salesperson Attitudes and Outcomes: A Conceptual Framework
Articles in Vol. 33, Issue 2, 2023
Vol. 33, Issue 2, 2023
- The New Math in B2B Online Reviews: When Are Negatively-Rated Suppliers of Interest?Michelle D. StewardJames A. NarusMichelle L. RoehmKenneth C. Herbst
- The Effect of Forgiveness on Salesperson Attitudes and Outcomes: A Conceptual FrameworkJ. Garry Smith
- Christmas in September: Christian Consumer Perceptions of Retailer Early Presentations of Holiday SeasonalityValerie A. TaylorStephanie T. Gillison
Smith, J. G. (2023). The effect of forgiveness on salesperson attitudes and outcomes: A conceptual framework. Marketing Management Journal, 33(2), 15–23. https://doi.org/10.63963/001c.151159