P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 17, Issue 2, 2007January 01, 2007 CDT
Selling Automobiles at Retail: Is Empathy Important?
Selling Automobiles at Retail: Is Empathy Important?
DAVID G. SPAULDING, RICHARD E. PLANK,
Articles in Vol. 17, Issue 2, 2007
Vol. 17, Issue 2, 2007
- Underground Economy and Marketing Exchange: A Macro PerspectiveHAERAN JAEMATTHEW T. SEEVERSJULE B. GASSENHEIMER
- Developing and Managing Relational Market-Based Assets in Professional Services: Client Relationships in Management ConsultancyKALIPSO M. KARANTINOUMARGARET K. HOGG
- Conceptualizing Business Intelligence ArchitectureMOHAMMAD SHARIATROSCOE HIGHTOWER
- Consumers’ Response to Foreign Made Products: The Effect of Product Category InvolvementKHALED ABOULNASR
- Correlates of Brand Loyalty in the Service Sector: The Case of a “New” TeamKENNETH C. SCHNEIDERDENNIS N. BRISTOW
- E-trust: Empirical Insights Into Influential AntecedentsRAMENDRA THAKURJOHN H. SUMMEY
- Technology Readiness and Propensity of Cell Phone Users to Subscribe to Commercial Messaging ServicesKITTIPONG SOPHONTHUMMAPHARNGEORGE TESAR
- A Conceptual Framework of Influences on Fantasy Sports ConsumptionDONALD P. ROYBENJAMIN D. GOSS
- Imagination in MarketingSUNIL EREVELLESVERONICA HORTONNOBUYUKI FUKAWA
- International Diffusion Research: A Propositional Inventory for Future ResearchDEBORAH OWENSJESSICA KOCAJDOUGLAS R. HAUSKNECHT
- The Impact of Equity Sensitivity and Pay Fairness on Marketing Managers’ Job Satisfaction, Organizational Commitment and Turnover IntentionsJAMES DECONINCKDUANE BACHMANN
- Selling Automobiles at Retail: Is Empathy Important?DAVID G. SPAULDINGRICHARD E. PLANK
- Exploring Sales Manager Quota Failure From an Ethical PerspectiveCHARLES H. SCHWEPKERDAVID J. GOOD
- Vulnerability to Post Contractual Opportunism in Supply Chain Co-Operative ExchangeSUSAN B. GRANT
- The Supply Chain and Its Management: Should We Be Thinking Loops Not Lines?ELAINE S. POTOKERRACHAEL SOUCIENAVNEET JAIN
- The Impact of EU Accession on Marketing Management in RomaniaANDREW R. THOMASNICOLAE-ALEXANDRU POP
SPAULDING, D. G., & PLANK, R. E. (2007). Selling automobiles at retail: Is empathy important? Marketing Management Journal, 17(2), 142–155. https://doi.org/10.63963/001c.150926