P-ISSN 1534-973X
E-ISSN 2329-9762
Vol. 16, Issue 2, 2006January 01, 2006 CDT
Determinants of Customer Churn Behavior: The Case of the Local Telephone Service
Determinants of Customer Churn Behavior: The Case of the Local Telephone Service
ABDOLREZA ESHGHI, DOMINIQUE HAUGHTON, NICK TEEBAGY, HEIKKI TOPI,
ESHGHI, A., HAUGHTON, D., TEEBAGY, N., & TOPI, H. (2006). Determinants of customer churn behavior: The case of the local telephone service. Marketing Management Journal, 16(2), 179–187. https://doi.org/10.63963/001c.150898